| The Matrix Methodology |
Common Methodology |
| 1. Typical Costs beyond quoted software and implementation fees:
Programming Fees for Customization: $0 (if any special programming is required, we will estimate the costs with a maximum cap)
Physician Time: $500 x 5 hours = $2,500
Staff/Manager Time: $40 x 10 hours = $400
Increased Opportunity in Year 1: Normal Practice Revenue x 5% to 10% increase |
1. Typical Costs
beyond quoted software and implementation fees:
Programming Fees for Customization: $150+ x 150 hours =
$22,500
Physician Time: $500 x 100 hours = $50,000
Staff/Manager Time: $40 x 100 hours = $4,000
Lost Opportunity in Year 1: Normal Practice
Revenue x 10 to 15% reduction |
| 2. Software customized prior to installation. |
2. Customized
software after installation based on promises made by
vendor. |
| 3. Customization and Training done at little or
no additional cost. |
3. $150 - $200 per
hour programming fees for normal customization and
training. |
| 4. Pricing is locked in after completion of
Practice Assessment. |
4. Vendor pricing is
difficult to estimate due to the unknown number of
hours. Estimate is often %25 lower than actual. |
| 5. Communicate your needs to a physician who
understands both medicine and technology. |
5. Communicate your
needs to a salesperson who communicates needs to
software engineer. Neither understands medicine. |
| 6. 3 to 5 hours of physician's time spent
communication needs and review. |
6. 100 - 300 hours of
physician's time spent working with vendor in an attempt
to improve a system that needs customization to meet
clinical requirements. |
| 7. Send all of your existing paper forms used to
document exam findings. We will evaluate to make sure our system
already accommodates or will program the software at no cost and
no obligation to purchase. This process is normally completed
within 30 days. |
7. Promises made to
upgrade software after installation. Again, you will be
working with a software engineer and paying $150 - $200
per hour. |
8. Additional customization at no additional
costs:
- Surgery quote customized based on surgery center,
anesthesia, and physician or other fees.
- All forms programmed to be automatically completed (i.e.
Surgery Consent, ABN)
- Marketing and Reporting features customized to fit your
needs.
- Individual and Practice goals customized.
- Storage of Patient Education materials.
- Other customization as needed.
|
8. Many of these
additional features will not be offered or, you guessed
it, you will communicate your needs to a software
engineer and you will pay $150 - $200 per hour. |
| 9. Frequent product upgrades. Personal ongoing
training to help you and your staff learn new features that will
drive additional profit to your bottom line. |
9. Infrequent product
upgrades with an expectation that customers will learn
on their own. |
